1. Introduction

This guide provides instructions for using the VATS+ (Valet Automated Ticketing System) for managing overnight parking in the Swyft Valet system. VATS+ allows for the automation of ticketing and management of overnight vehicles, streamlining the valet process and improving operational efficiency.

2. Step-by-Step Process

Step 1: Use VATS+ to Log Overnight Vehicles
• Upon vehicle arrival, the VATS+ system automatically generates a ticket for the overnight guest.
• Ensure the vehicle details, such as license plate, arrival time, and any guest requests, are logged accurately.
• Designate the vehicle for overnight parking and assign it to the correct parking zone.

Step 2: Apply Overnight Rates
• In the Swyft Valet system, ensure that the overnight parking rate is applied automatically to the guest’s ticket.
• VATS+ will calculate the parking fee based on the duration of the stay and any applicable overnight rates.
• Confirm that the rates match the guest’s reservation and expected stay.

Step 3: Monitor Overnight Vehicles
• Use VATS+ to track the location and status of overnight vehicles.
• Ensure that all vehicles are parked securely and any special requests (such as car washing or detailing) are logged and processed.

Step 4: Check Out and Finalize Charges
• Upon guest check-out, use VATS+ to retrieve the vehicle and finalize the parking charges.
• The system will calculate the total cost based on the overnight duration, including any additional services.
• Ensure that the guest receives a receipt with all charges clearly displayed.

3. Conclusion

Using VATS+ for overnight parking ensures efficient management of guest vehicles and accurate billing. By following these steps, valet operations can seamlessly handle overnight guests and improve service quality.