1. Introduction

This guide provides instructions for applying special event rates in the Swyft Valet system. Special event rates are typically used for concerts, conferences, or other large gatherings where different parking fees may apply. Accurately applying these rates ensures guests are billed correctly and that event pricing is consistent.

2. Step-by-Step Process

Step 1: Verify the Special Event Rate
• Confirm the special event rate for the day, including any variations based on time, location, or type of event.
• Ensure the rate is set up in the Swyft Valet system and that staff are aware of the correct pricing for the event.

Step 2: Apply the Special Event Rate to the Ticket
• In the Swyft Valet system, locate the guest’s ticket or reservation.
• Select ‘Apply Special Event Rate’ and input the rate details.
• Ensure the correct special event rate is applied based on the guest’s arrival time and the event guidelines.

Step 3: Confirm the Rate with the Guest
• After applying the special event rate, confirm the total amount with the guest.
• Provide a receipt or payment confirmation that includes the special event rate and explains the charges.

Step 4: Finalize the Transaction
• Once the rate has been applied and confirmed, finalize the transaction in the Swyft Valet system.
• Ensure all special event charges are recorded for accounting and reporting purposes.

3. Conclusion

Applying special event rates correctly ensures transparency and consistency during high-traffic events. By following these steps, you can manage special event pricing accurately and provide a seamless experience for guests.