1. Introduction

This guide provides instructions for performing manual postings in the Swyft Valet system. Manual postings allow valet staff to manually enter charges, fees, or adjustments that may not be automatically processed by the system.

2. Step-by-Step Process

Step 1: Access the Manual Posting Section
• Log in to the Swyft Valet system with administrative or authorized credentials.
• Navigate to the ‘Manual Postings’ or ‘Transaction Adjustments’ section.

Step 2: Select the Guest or Vehicle
• Use the search feature to locate the guest, vehicle, or valet ticket for which the manual posting needs to be applied.
• Ensure the correct record is selected before proceeding with the posting.

Step 3: Enter the Manual Posting Details
• Enter the type of charge or adjustment being posted (e.g., additional parking fees, service charges, refunds).
• Input the amount to be posted and provide a description or reason for the manual entry.

Step 4: Review and Confirm the Posting
• Before finalizing, review the manual posting details for accuracy.
• Once confirmed, submit the posting to apply the charge or adjustment to the guest’s account.

Step 5: Generate Receipt or Record (Optional)
• If necessary, generate a receipt or record of the manual posting for the guest or for internal record-keeping.
• Ensure that the posting is reflected in the guest’s final bill or payment summary.

3. Conclusion

The manual postings process in the Swyft Valet system allows valet staff to make adjustments and add charges manually, ensuring that all transactions are accurately recorded. By following these steps, staff can efficiently manage and apply manual postings.