1. Introduction

This guide explains the process of handling vehicle key handoff to the cashier in the Swyft Valet system. This ensures that vehicle keys are securely transferred between valet staff and the cashier when the guest is ready to retrieve their vehicle.

2. Step-by-Step Process

Step 1: Secure the Keys After Parking
• After parking the vehicle, place the keys in the designated secure key storage area.
• Ensure that the keys are tagged with the appropriate information (ticket number, guest name, or vehicle details).

Step 2: Key Handoff to Cashier
• When the guest is ready to retrieve their vehicle, access the secure storage area.
• Retrieve the correct keys based on the guest’s ticket number or vehicle details.
• Hand the keys to the cashier, ensuring the correct match with the guest’s information.

Step 3: Confirming Handoff Completion
• The cashier will verify the guest’s information and confirm that the correct keys have been handed over.
• Once confirmed, the vehicle retrieval process can be initiated.

3. Conclusion

By following these steps, you ensure that the key handoff process between valet staff and cashier is secure and accurate. This helps prevent errors and ensures a smooth experience for the guest when retrieving their vehicle.