1. Introduction

This guide provides instructions for managing the ‘Key Exit’ process within the Swyft Valet system. The ‘Key Exit’ function ensures that the vehicle keys are properly logged and handed over when the guest is ready to retrieve their car, ensuring a smooth and secure exit process.

2. Step-by-Step Process

Step 1: Receive Guest’s Ticket or Request
• When the guest is ready to leave, they will provide their ticket number or request their vehicle through the app or front desk.
• Use the Swyft Valet system to locate the guest’s vehicle based on the ticket or request.

Step 2: Retrieve the Key
• Locate the vehicle’s key in the secure key storage based on the guest’s ticket number.
• Ensure that the key is correctly tagged and corresponds with the vehicle information in the Swyft Valet system.

Step 3: Confirm Key Exit in the System
• In the Swyft Valet app, mark the key as ‘Exited’ once it has been handed over to the cashier or valet.
• This action updates the system, confirming that the key has been retrieved for vehicle exit.

Step 4: Finalize the Vehicle Retrieval Process
• Once the vehicle is ready for the guest, ensure the cashier or valet finalizes the handoff.
• Ensure the guest’s ticket or request is marked as ‘Completed’ in the system to close the loop on the retrieval.

3. Conclusion

The ‘Key Exit’ process ensures that vehicle keys are securely managed and properly handed over during guest vehicle retrieval. Following these steps helps ensure a smooth and efficient process, minimizing errors and enhancing the guest experience.