Guest ListCreated: October 11, 2024
1. Introduction
This guide provides instructions on how to manage the guest list in the Swyft Valet system. The guest list feature allows valet staff to track guest arrivals, manage reservations, and ensure smooth service during busy events or peak periods.
2. Step-by-Step Process
Step 1: Access the Guest List
• Log in to the Swyft Valet system with your credentials.
• Navigate to the ‘Guest List’ section from the main dashboard, where you can view all guest reservations and check-ins.
Step 2: Add New Guests to the List
• To add a new guest, select the ‘Add Guest’ option and enter the guest’s name, vehicle information, and reservation details if applicable.
• Save the entry to ensure the guest is added to the active list for valet service.
Step 3: Manage Guest Check-Ins
• As guests arrive, use the guest list to check them in by confirming their reservation or adding their vehicle details.
• Issue a valet ticket and ensure that the guest’s information is updated in the system.
Step 4: Monitor Guest Status
• The guest list allows you to monitor the status of each guest, including whether their vehicle is parked, awaiting retrieval, or checked out.
• Use this feature to keep track of all active guests and ensure efficient service.
Step 5: Edit or Remove Guests
• To update guest details, select the guest from the list and choose the ‘Edit’ option to modify their information.
• If a guest cancels or their vehicle is no longer in service, remove them from the list to keep the system accurate.
3. Conclusion
The guest list feature in the Swyft Valet system helps manage guest arrivals, track vehicle statuses, and ensure smooth valet operations. By following these steps, valet staff can efficiently handle guest check-ins and monitor their service experience.