1. Introduction

This guide provides instructions on how to apply folio charges for overnight guests using the Swyft Valet system. Folio charges allow valet staff to bill parking fees directly to a guest’s hotel room or account for overnight stays.

2. Step-by-Step Process

Step 1: Access the Guest Folio in the Swyft Valet System
• Log in to the Swyft Valet system and navigate to the ‘Guest Folio’ section.
• Search for the guest using their reservation number, name, or vehicle details.

Step 2: Apply the Overnight Charge
• Once the guest’s folio is located, select the option to add an overnight parking charge.
• Enter the amount to be charged based on the overnight rate, and ensure that the correct rate is applied.

Step 3: Review the Charge
• Before finalizing the transaction, review the charge details to ensure accuracy.
• Confirm that the parking duration, rate, and total amount are correct.

Step 4: Post the Charge to the Guest’s Folio
• Once the charge has been reviewed, post the folio charge directly to the guest’s account.
• The charge will be added to the guest’s final bill for settlement upon checkout.

Step 5: Generate a Receipt (Optional)
• If requested, generate a receipt for the guest, showing the folio charge for the overnight parking.
• Provide the receipt to the guest for their records.

3. Conclusion

Applying folio charges for overnight stays in the Swyft Valet system ensures that parking fees are billed accurately and efficiently to the guest’s account. By following these steps, valet staff can ensure smooth and accurate billing for overnight parking.