1. Introduction

This guide explains how to apply discounts and special rates for valet services using the Swyft Valet system. Offering discounts or special rates is common for corporate clients, groups, or promotional events, and this guide will ensure proper application in the system.

2. Step-by-Step Process

Step 1: Verify the Discount or Special Rate
• Confirm the guest’s eligibility for a discount or special rate, such as a corporate rate, group discount, or promotional offer.
• Ensure that the discount or rate details are available in the Swyft Valet system or verify them with management.

Step 2: Apply the Discount to the Ticket
• In the Swyft Valet system, locate the guest’s ticket or reservation details.
• Select ‘Apply Discount’ or ‘Special Rate’ from the available options and choose the appropriate discount or rate.
• Ensure the discount is applied correctly to the parking fee or total bill.

Step 3: Confirm the Final Amount
• Review the total amount after the discount has been applied to ensure accuracy.
• Confirm the discounted rate or special rate with the guest and provide a receipt or payment confirmation.

Step 4: Record the Discount in the System
• Ensure that the discount or special rate is recorded in the system for accounting and reporting purposes.
• Finalize the transaction by marking it as ‘Completed’ in the Swyft Valet system.

3. Conclusion

Applying discounts and special rates ensures that guests receive the correct pricing and that transactions are accurately recorded. By following these steps, you can ensure that discounts are applied properly and that guest satisfaction is maintained.