1. Introduction

This guide explains how to handle arrivals without a physical or digital ticket using the Swyft Valet system. The ticketless process enables faster check-ins and allows guests to register their vehicles using their mobile numbers or other identifiers.

2. Step-by-Step Process

Step 1: Guest Arrival
• Greet the guest upon arrival and request their mobile number or reservation details.
• Verify the provided information using the Swyft Valet app.

Step 2: Registering Vehicle Without a Ticket
• Open the Swyft Valet app and navigate to the ‘Arrivals’ section.
• Select ‘Ticketless Arrival’ from the options.
• Enter the guest’s mobile number or other identifier.
• Verify the guest’s details and confirm the arrival.

Step 3: Assign a Valet and Record Vehicle Information
• Assign a valet as you would with a ticketed arrival.
• Record the vehicle’s license plate number and other details in the app.

Step 4: Completion
• Mark the arrival as complete in the app.
• The guest’s vehicle information is now stored without the need for a physical ticket.

3. Conclusion

The ticketless process helps streamline arrivals and reduces the need for physical or digital tickets. By following these steps, you can ensure a smooth, fast, and accurate check-in experience for guests. Always verify guest information before completing the check-in process.