1. Introduction

This guide provides instructions for managing additional services in the Swyft Valet system. Additional services such as car washes, detailing, and other special requests can be managed efficiently to ensure guests receive high-quality service and accurate billing.

2. Step-by-Step Process

Step 1: Offer Additional Services to Guests
• When a guest arrives, offer any additional services available, such as car washing or detailing.
• Clearly explain the services and associated fees, ensuring the guest is fully informed before they choose to add services.

Step 2: Log the Additional Service in the System
• If the guest chooses to add an additional service, log the service in the Swyft Valet system.
• Navigate to the guest’s ticket and select ‘Add Service,’ then choose the specific service from the list.
• Confirm the service has been added and the charge is reflected in the guest’s total.

Step 3: Perform the Additional Service
• Ensure that the additional service is performed promptly and to the guest’s satisfaction.
• Communicate with the relevant team members or service providers to complete the requested service in a timely manner.

Step 4: Confirm Service Completion and Payment
• Once the additional service is completed, confirm with the guest and verify their satisfaction.
• Ensure the additional service charge is correctly included in the final bill, and process the payment accordingly.

3. Conclusion

Managing additional services through the Swyft Valet system allows for streamlined operations and accurate billing. By following these steps, you can provide exceptional service while maintaining clear records of all additional service requests.