1. Introduction

This guide provides instructions for applying overnight parking charges for hotel guests using the Swyft Valet system. These charges are automatically added to the guest’s room account, simplifying the billing process and ensuring that all parking fees are correctly applied.

2. Step-by-Step Process

Step 1: Verify Guest Room Information
• Confirm the guest’s room number and reservation details in the Swyft Valet app.
• Ensure the information matches the guest’s room account to avoid billing errors.

Step 2: Apply Parking Charge
• In the Swyft Valet app, navigate to the ‘Overnight Parking Charge’ section.
• Enter the overnight parking rate applicable to the guest’s stay.
• Confirm the room number to which the charge will be applied.

Step 3: Confirm Charge
• Review the parking charge and ensure all details are correct.
• Click ‘Submit’ to apply the charge directly to the guest’s room account.
• The charge will now appear on the guest’s final bill at checkout.

3. Conclusion

The overnight room charge feature in the Swyft Valet system allows hotel staff to easily apply parking fees to a guest’s room account. By following these steps, you ensure that the charges are applied correctly and appear on the guest’s bill at checkout, streamlining the billing process.