1. Introduction

This guide provides instructions on how to void a ticket in the Swyft Valet system. Voiding a ticket is necessary when a transaction is no longer valid, and it ensures accurate record-keeping and billing for valet operations.

2. Step-by-Step Process

Step 1: Locate the Ticket to be Voided
• Log in to the Swyft Valet system with your credentials.
• Navigate to the ‘Ticket Management’ or ‘Search Ticket’ section.
• Use the search function to locate the specific ticket that needs to be voided by entering the ticket number, guest name, or license plate.

Step 2: Select the Void Option
• Once the ticket has been located, select the ‘Void Ticket’ option from the action menu.
• Confirm that this is the correct ticket to void, ensuring that all associated details (vehicle, guest, transaction) are correct.

Step 3: Provide a Reason for Voiding
• When prompted, provide a reason for voiding the ticket, such as ‘duplicate entry,’ ‘canceled service,’ or ‘incorrect entry.’
• Ensure that the reason is clear and accurate for reporting and auditing purposes.

Step 4: Confirm and Save the Void Action
• Confirm the void action and save it in the system.
• The ticket will be marked as voided, and any associated charges will be canceled.
• The voided ticket will remain in the system for record-keeping but will not be included in active transactions.

3. Conclusion

Voiding tickets in the Swyft Valet system ensures that valet transactions are accurately recorded and invalid tickets are removed from active billing. By following these steps, you can efficiently void tickets when necessary.