1. Introduction

This guide provides instructions for managing void ticket authorizations in the Swyft Valet system. Voiding a ticket requires proper authorization to ensure that only valid cancellations are processed, maintaining accurate records.

2. Step-by-Step Process

Step 1: Verify the Need for Voiding the Ticket
• Before voiding a ticket, ensure that the ticket cancellation is necessary, such as for duplicate entries, erroneous charges, or guest cancellations.
• Confirm the reason for voiding the ticket and gather any supporting information or approval from management if needed.

Step 2: Request Authorization
• If required, submit a void ticket authorization request to the designated manager or supervisor.
• Provide the ticket details, the reason for voiding, and any relevant documentation.
• Wait for approval before proceeding to void the ticket in the system.

Step 3: Void the Ticket
• Once authorization is granted, locate the ticket in the Swyft Valet system.
• Select ‘Void Ticket’ and confirm the action, ensuring the void reason is recorded in the system for future reference.
• The system will log the ticket as ‘Voided’ and remove it from active transactions.

Step 4: Record the Void Authorization
• Ensure that the authorization for the voided ticket is recorded in the system, including the approving manager’s details.
• Keep all relevant documentation on file for auditing purposes and to maintain transparency.

3. Conclusion

Handling void ticket authorizations properly ensures that cancellations are valid and documented. By following these steps, you can maintain accurate records and prevent unauthorized voids.