1. Introduction

This guide provides instructions for managing cashier duties within the Swyft Valet system. Cashier management involves handling payments, processing transactions, and ensuring accurate records for all financial activities during valet operations.

2. Step-by-Step Process

Step 1: Handling Payments
• In the Swyft Valet system, navigate to the ‘Payments’ section to process payments for parking services.
• Accept payments through multiple methods including cash, credit cards, or pre-paid passes.
• Ensure that each payment is correctly logged and a receipt is issued to the guest.

Step 2: Processing Refunds
• If a refund is requested, access the guest’s ticket or transaction in the Swyft Valet system.
• Select ‘Issue Refund’ and ensure the correct amount is refunded to the guest based on their payment method.
• Record the reason for the refund and confirm the transaction in the system.

Step 3: Reconcile Cash Drawer
• At the end of each shift, reconcile the cash drawer by comparing the total amount collected with the transactions logged in the system.
• Count all cash and match it against the recorded transactions to ensure accuracy.
• Report any discrepancies to management and secure the cash according to company policies.

Step 4: Generate Financial Reports
• Generate daily or shift-end financial reports to track all payments and refunds processed.
• Review the reports for accuracy and submit them to management for auditing and record-keeping purposes.
• Ensure that all financial data is securely stored and easily accessible for future reference.

3. Conclusion

Effective cashier management ensures that all payments are accurately processed, and financial records are maintained. By following these steps, you can streamline the cashiering process and ensure that all transactions are properly accounted for.