1. Introduction

This guide provides instructions on using the Self-Service Kiosk in the Swyft Valet system. Self-service kiosks allow guests to check in their vehicles, make payments, and request services without direct assistance from valet staff, streamlining operations.

2. Step-by-Step Process

Step 1: Set Up the Self-Service Kiosk
• Ensure the Self-Service Kiosk is installed and connected to the Swyft Valet system.
• Verify that the kiosk is functioning correctly, with options for ticket issuance, payments, and vehicle retrieval requests.

Step 2: Guest Check-In Process
• Guests can approach the kiosk to check in their vehicle by entering their information or scanning a QR code if available.
• The system will issue a valet ticket, and the guest will be notified about their parking details.

Step 3: Payment Processing
• The kiosk allows guests to make payments directly through credit card or mobile payment options.
• Once the payment is completed, a receipt will be generated, and the guest can proceed with vehicle retrieval or further services.

Step 4: Vehicle Retrieval Requests
• Guests can request their vehicle by entering their valet ticket number or scanning their ticket at the kiosk.
• The kiosk will alert the valet team to retrieve the vehicle, and the guest will be notified of the estimated wait time.

Step 5: Troubleshooting
• In case of any kiosk malfunctions, contact technical support to resolve the issue promptly.
• Ensure that the kiosk software is regularly updated and maintained for smooth operation.

3. Conclusion

The Self-Service Kiosk in the Swyft Valet system provides a convenient way for guests to check in, pay, and request vehicle retrieval. By following these steps, guests can enjoy a seamless and efficient valet experience.