Payment DevicesCreated: October 11, 2024
1. Introduction
This guide provides instructions on using payment devices within the Swyft Valet system. Payment devices enable valet staff to process transactions quickly and efficiently, offering guests various payment options such as credit cards, mobile payments, and contactless methods.
2. Step-by-Step Process
Step 1: Set Up the Payment Device
• Ensure the payment device is connected to the Swyft Valet system and is properly set up for use.
• Verify that the device is linked to the payment gateway and supports credit card, mobile payments, and contactless options.
Step 2: Process a Payment
• When a guest is ready to pay, access their valet ticket through the Swyft Valet system.
• Present the payment device to the guest for them to swipe, insert, or tap their credit card, or use a mobile payment method.
• Confirm that the transaction is approved and the payment is completed.
Step 3: Generate and Provide Receipts
• Once the payment is processed, the system will generate a receipt.
• Provide the guest with a printed or digital receipt, confirming the transaction details.
Step 4: Troubleshoot Payment Issues
• If a payment fails, verify the payment method and ensure the device is working properly.
• If issues persist, contact technical support or try another payment method to complete the transaction.
3. Conclusion
Payment devices in the Swyft Valet system streamline the payment process, providing guests with various options to settle their parking charges. By following these steps, valet staff can ensure smooth and efficient payment handling.