1. Introduction

This guide provides instructions on using and managing Damage Control Cameras in the Swyft Valet system. Damage control cameras are used to document the condition of vehicles before and after parking services, helping to prevent disputes and ensure accountability.

2. Step-by-Step Process

Step 1: Access the Damage Control Camera System
• Log in to the Swyft Valet system with administrative or authorized staff credentials.
• Navigate to the ‘Damage Control Cameras’ section from the system dashboard.

Step 2: Capture Vehicle Condition Images
• When a vehicle is checked in, use the damage control cameras to capture clear images of the vehicle’s exterior.
• Ensure that all critical areas, including the front, rear, and sides of the vehicle, are documented.
• Store the images in the system for future reference in case of a damage claim.

Step 3: Review Vehicle Condition at Check-Out
• Before handing the vehicle back to the guest, review the images taken at check-in to compare the condition of the vehicle.
• Take new images using the damage control cameras if necessary to document the condition at check-out.

Step 4: Addressing Damage Claims
• If a guest claims that their vehicle was damaged, refer to the images taken by the damage control cameras to verify the vehicle’s condition at check-in and check-out.
• Use this documentation to resolve disputes quickly and accurately.

3. Conclusion

Using Damage Control Cameras in the Swyft Valet system helps document vehicle conditions and prevent disputes. By following these steps, valet staff can ensure proper documentation and accountability for every vehicle.