1. Introduction

This guide provides instructions for verifying a vehicle’s details upon arrival in the Swyft Valet system. Ensuring that all vehicle information is accurate on arrival helps prevent errors and ensures smooth operations.

2. Step-by-Step Process

Step 1: Check Guest Details
• When a guest arrives, request their ticket or reservation details.
• Verify the guest’s identity in the Swyft Valet app by checking their reservation or ticket number.

Step 2: Inspect the Vehicle
• Conduct a quick visual inspection of the vehicle to ensure it matches the guest’s reservation information (e.g., license plate, vehicle make, model).
• Record any noticeable damage or irregularities using the app’s damage control features.

Step 3: Confirm Vehicle Details
• Use the Swyft Valet app to confirm the vehicle details provided by the guest.
• Ensure the vehicle’s license plate, make, model, and color match the information in the system.
• Update any discrepancies in the system and notify the guest if needed.

Step 4: Complete Arrival Verification
• Once the vehicle details have been confirmed and recorded, mark the arrival process as ‘Verified’ in the Swyft Valet app.
• Proceed to assign a valet to park the vehicle.

3. Conclusion

Verifying car details on arrival ensures that vehicle information is accurate and aligned with the guest’s reservation. By following these steps, you can streamline the arrival process and improve the guest experience.