1. Introduction

This guide provides instructions on managing special events for transient customers using the Swyft Valet system. Transient customers typically pay per visit, and special events can generate increased traffic, requiring efficient management of valet services and billing.

2. Managing Special Events for Transients

Setting Up Special Event Parameters for Transients

When organizing special events where transient customers will need valet services, it’s important to set up specific parameters to handle the increased traffic.
• In the Swyft Valet system, navigate to ‘Event Management’ and create a new special event.
• Define the event details, such as name, date, expected number of attendees, and the parking arrangement for transient guests.

Applying Special Event Rates for Transients
• You can set custom rates for transient customers attending the event, different from regular daily rates.
• These rates should be clearly communicated to guests, and the system will automatically apply them to the corresponding transient tickets.

Handling Transient Customer Tickets
• As transient guests arrive for the event, their valet tickets should be linked to the special event in the system.
• Ensure that each ticket reflects the special event rate and that all vehicles are logged correctly in the system.

Monitoring and Closing the Event
• Monitor the valet operations throughout the event to ensure all transient guests are being served efficiently.
• After the event, close out the special event in the system by generating reports and ensuring all tickets are billed appropriately.

3. Conclusion

Managing special events for transient customers in the Swyft Valet system ensures smooth operations during high-traffic events. By setting custom rates and properly tracking transient guest tickets, you can ensure accurate billing and customer satisfaction.