1. Introduction

This guide provides instructions for managing overnight group bookings in the Swyft Valet system. Handling overnight groups requires special coordination for parking, billing, and guest services to ensure that large groups staying overnight have a seamless experience.

2. Step-by-Step Process

Step 1: Set Up Group Reservations
• In the Swyft Valet system, navigate to the ‘Group Management’ section and set up a new group booking for the overnight stay.
• Enter details such as the group name, number of vehicles, and the duration of the stay.

Step 2: Assign Parking Spaces
• Ensure that there are sufficient parking spaces reserved for the group, especially for an extended overnight stay.
• Assign specific parking areas if required, particularly for high-profile guests or VIP services.

Step 3: Apply Group Rates
• Set custom rates for the group if applicable, such as discounted parking fees or special rates for extended stays.
• Ensure that these rates are reflected in the system for accurate billing.

Step 4: Manage Vehicle Check-in and Check-out
• As vehicles arrive, ensure each one is checked in and assigned to the group reservation in the system.
• Upon departure, process vehicle check-out and ensure that the group’s billing is updated with the final total.

Step 5: Generate Group Invoice
• After the group’s stay, generate a detailed invoice that includes all parking fees, additional services, and any overnight charges.
• Provide the invoice to the group leader or the assigned account for final review and payment.

3. Conclusion

Managing overnight groups in the Swyft Valet system ensures that large parties or corporate bookings are handled smoothly and billed accurately. By following these steps, you can provide a seamless valet experience for groups staying overnight.