1. Introduction

This guide explains how to apply charges for additional services, such as car washes or special requests, in the Swyft Valet system. Applying these charges ensures that guests are billed correctly for any extra services they request.

2. Step-by-Step Process

Step 1: Confirm the Additional Service Request
• When a guest requests an additional service (e.g., car wash, detailing, etc.), confirm the service and associated cost with the guest.
• Ensure the guest agrees to the charges before proceeding with the service.

Step 2: Apply the Additional Service Charge
• In the Swyft Valet system, locate the guest’s ticket or reservation details.
• Select ‘Add Service’ and choose the appropriate additional service from the list.
• Ensure that the correct charge is applied to the guest’s total bill.

Step 3: Confirm Total Amount with the Guest
• After applying the service charge, confirm the updated total amount with the guest.
• Provide a receipt or payment confirmation that includes the additional service charge.

Step 4: Finalize the Transaction
• Mark the additional service charge as ‘Completed’ in the Swyft Valet system once the service has been provided and the payment processed.
• Ensure all records reflect the additional charges and that the guest is satisfied with the service.

3. Conclusion

Applying charges for additional services ensures accurate billing and transparency for guests. By following these steps, you can provide extra services efficiently while maintaining clear records of all transactions.