1. Introduction

This guide explains how to configure and manage supplemental rates in the Swyft Valet system. Supplemental rates are additional charges applied for specific services or conditions, such as extra amenities, extended parking, or special requests.

2. Step-by-Step Process

Step 1: Access Rate Configuration
• Log in to the Swyft Valet system with administrative credentials.
• Navigate to the ‘Rate Configuration’ section where you can manage and set supplemental rates.

Step 2: Set Supplemental Rates for Additional Services
• Select the service where a supplemental rate will be applied (e.g., overnight parking, premium parking, car wash).
• Enter the rate for the specific supplemental service, ensuring that it reflects current pricing policies.
• Ensure that the rate is communicated clearly to guests.

Step 3: Apply Supplemental Rates During Transactions
• During guest check-in or check-out, the system will automatically apply the supplemental rate based on the service requested.
• Confirm that the rate is included in the final bill for accuracy and guest satisfaction.

Step 4: Review and Adjust Rates as Needed
• Periodically review supplemental rates to ensure they are aligned with your operational needs and pricing strategies.
• Adjust the rates as necessary based on new services, guest feedback, or business requirements.

3. Conclusion

Supplemental rates allow valet services to charge for additional amenities or services. By following these steps, you can configure and manage supplemental rates effectively in the Swyft Valet system to ensure transparent pricing.