1. Introduction

This guide explains how to configure and manage flat rates in the Swyft Valet system. Flat rates are set fees for specific parking services, regardless of the time duration or special conditions, and are useful for simplifying pricing for guests.

2. Step-by-Step Process

Step 1: Access Rate Configuration
• Log in to the Swyft Valet system with administrative credentials.
• Navigate to the ‘Rate Configuration’ section where you can manage parking rates and apply flat fees.

Step 2: Set Flat Rates for Specific Services
• Select the service or parking option where a flat rate will be applied (e.g., event parking, overnight parking).
• Enter the flat rate amount for the selected service.
• Ensure that the flat rate is clearly communicated to guests and that the system applies it consistently.

Step 3: Apply Flat Rates During Transactions
• During guest check-in or check-out, the system will automatically apply the flat rate based on the selected service.
• Confirm that the correct rate is applied and reflected in the guest’s final bill.

Step 4: Review and Adjust Rates as Needed
• Periodically review the flat rates to ensure they align with current pricing policies and operational needs.
• Adjust the rates as needed based on events, promotions, or changes in service offerings.

3. Conclusion

Flat rates simplify pricing for specific valet services and ensure guests are charged consistent fees. By following these steps, you can set and manage flat rates effectively in the Swyft Valet system.